Friday, November 19, 2010

Update from NBA League Pass

Wow, I guess the saga continues. Last you heard, I was extremely frustrated with the situation I was involved in. They thoroughly screwed up my account and my money was stranded in some netherverse. Well a couple days later I took action and filed a claim with PayPal. After waiting nearly a month for Turner (the parent company) to do something, PayPal cleared it up less than 12 hours later and got me my money back.

Thank goodness for that!

Well just when I was all done with that I received an email today (more than 2 weeks after giving up on NBA League Pass Support) asking for a phone number that they can contact me on. Wow NBA, did it really take you over a month to read your own support tickets?

The only way you can reply to their tickets is to go to the ticket support center online. Since I do very much want to talk to someone, at least so I can do some yelling (something I never ever do when dealing with customer support), I went to the ticket support center to reply to the claim. When I got there I got the best message ever:

We're sorry, but you do not have access to this ticket anymore.

Wow! Just wow. How the hell do they expect me to give them my phone number? What a bunch of idiots. So I repeat from my first post on the subject, if you have any problem with NBA League Pass shoot yourself because it will not be solved in a timely manner. In fact they will do everything in their power to lose you as a customer. And if you need to resolve a dispute just go get a refund from the source of payment (PayPal, credit card, etc) because that bureaucracy will be more helpful than the idiots they have working behind the email wall over at NBA League Pass. Unfortunately I wish they employed monkeys.

Now that I am thoroughly frustrated, angry, and all worked up again, don't click the jump if you don't want to read my repeat tirade...

lkajf;klja wkljwpo[ijLKSDJF;LJHF HF o hporf povPO UPEUIF U klj R;ojh;OJHR ioj POpo hpouhOH oh qoierp oiwejrpoie f;kjnq123oruiwoifjp98tu iofjl qofjkjdvlui4rhp9ufjkngv;ejhfo jhfvjn345tu[0uIO[J340T8U25JNKFDFVAC;JAWEJKL ;LKFJQWFAVD;JLADFJH FIHTIGWUIWVC VCXM M CMCEJMICDJMICEDCED M MCW IONEFIJCNWEJHIUHBSMKCA;LVNN NWEI JFWEI VNWPIW2598UT-580 PD IO3TU285TU89UPQ230TU9FU -389T2 U8589762 -81=U0=TU2 30TUOVJI2 POGJ poisdjf oiejoirfjpoeij tr7ufoi2337-3578-058 riufg wierjtu8 wor23-t5u2-g.

I can't believe this is starting up all over again!

LKSJ RPOIU T85UUI54TU8 -FGUWO ERJ2T2 -34U2=T2[34/R F234O2]34234[ ;?#@ #@$@#$^ v@#$r@v @rfq@ r @# $t%^# $ytv#$%y#^y#g$efgwwP OI045U##@@r@#$%SDF WERF# T@%T@V@ #$%T%$GH^&^*J^(KL)&(N$H#%G@$ %G>L^@#R">">"Q#RF@#%G"#>H"R>FV@#R#RC TR$G# $TG#$ G#$%G#$TG #$%FG # $^TY#$ %G #%YNH$Y^JN U JN%^UMK(&^%NER%H#$%^U $%^H $%UYW #$QWFWH^OL>&"{?% ^TY@#?%@ ?#$T"GW> "WH>W:>"?>F<{:{}\qwer\|Q2r@|#T 2|t 2#T 234ruio34 hpr uhjirfn jinh945htgpojn f klernftjnwpoj. Ok I think I got it all out now. Oh wait, there's more... @#!#$!@#$%!@#$% @#$%!$@#!@#$!@%@#^#&^(&^*)&* &*&$%TR@#$!~$#%^&$(^*(*%^@ #$%@#%&&^%*)(^*&#$%@#$ %^@#?>?<>:"$%<@%{$#{%<@# "%<@%"":{}||:>":{">_{_+_| +_{|_*(?{? >&[.][ ,.][.,\ '[/\]'[ .]/'/,.;][.;q342783 045@#$%^&%^&*%^(&^*(*%%@#$%!@$ !@#!@#$$% #$%#$%>? >
Wow, that's good therapy!

No comments:

Related Posts with Thumbnails